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Professional Manufacturer and Supplier of Queue Management System,Digital Signage and related Solution for Banking,Hopsital,Clinc,Government and etc Service Public Organizations.
9 Years
| Ask Lasest Price | |
| Brand Name : | ShangXu |
| Model Number : | SX-QMS118 |
| Certification : | CE |
| Payment Terms : | T/T, Western Union |
| Supply Ability : | 500 set per month |
| Delivery Time : | Within 7 Work Days |
Computerized Windows 10 OS Multilingual Queue Management System for Banks/Hospitals
Complete Queue Managmement System Solution
Introduction for Queue Management System
No one likes queuing. With Shangxu’s Queue Management solution,
your customers will never have to stand in a long line again. Want
to eliminate queues, reduce wait times and improve staff
productivity?
Shangxu’s Queue Management solution offers a range of scalable tools to better manage the flow of customers within your service areas.
Whether you have a single-site or multiple departments or branches:
• Your customers will enjoy the convenience
• Your staff will know exactly what services are required of them
• Management will have access to real-time data for informed
decision-making.
All of which help streamline customer service and create a better operating environment for staff, while reducing operational costs. By managing customer expectations, reducing the angst caused by queuing and delivering a better-quality service, the customer experience is enhanced.
Our Queue Management System Component include
Ticket Dispenser
| Cabinet | All in one cold steel cabinet |
| LCD Display | 17” SAMSUNG LCD Display with resolution of 1280*1024 |
| Touch Screen | 17” IR Touch Screen |
| Thermal Printer | 80mm Epson Thermal Printer with auto cutter Ticket Include (Time, Date, Ticket No., Number of Waiting Ticket, Service Name & Type, Counter Number ,your company logo and other advertising text ...). |
| PC Configuration | CPU: Intel 2.41Ghz 2G DDR3,500G HDD,6 USB port Windows 7 OS installed |
| Speaker | Inbuilt amplifier and 2 speakers |
| Power Supply | 110V-240V |
Queue Management System Software | 1.Queue Management System software: control and manage the queues, can realize the function of Multiple language calling and Multiple language translation, and can realize the report statistic function 2.Interface and language and ticket format can be customized, and you can add logo or some other information on the ticket, like time, waiting people, the information can be editable 3.Arabic,English,Bengali,French,Russia,Spanish and etc multiple language can be supported |
21 buttons Physical Call Pad
| Press Button | 21 multiple function button |
| LCD Display | 8 digits lcd display,5 digits showing the queue number of the called customer,3 digits display for number of customer waiting . |
| Power Supply | 5V |
| Communication | Wired or Wireless |
| Multiple function Button | “Call”, “Recall”, “Transfer””Special Call””Store queue and callback” and etc. |
Software Virtual Call Terminal
All Function Keys (call, recall, store, transfer,special call,callback...) |
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LED Counter Display
8 Digits RED Color LED Counter Display 4 digits display ticket number & 2 digits display for counter number,with Arrow for direction to the counter number The display format can be customized |
| High Resolution. |
| Scrolling Message Display Counter & Customer Number. |
| Up to 30 Terminals. |
| Wired or Wireless solution supported |
LED Main Display
4Lines*8 Digits RED Color LED Counter Display 4 digits display ticket number & 2 digits display for counter number,with Arrow for direction to the counter number The display format can be customized |
| High Resolution. |
| Running Message Display Counter & Customer Number. |
| Wired or Wireless solution supported |
Multimedia Information Player Box
* CPU: Dual Core 2.41GHZ Memory 2G, SSD 32G * OS: windows 7 |
*Inbuilt Multimedia and Queue Number Software,can split the screen to many zones,one side can play the advertising video,another side can play the queue information,at the bottom side can display the running text. by using the player box, make the queue number showing on the LCD screen *Video output: at least can support the image with the resolution of 1024 × 768 / 75 Hz ; *Supported video formats: MPEG-1,MPEG-2 MP@HL,MPEG-4 ASP@L5,etc *Image formats supported:JPG, BMP, static GIF |
Customer Feedback Terminal
| Specifications for Customer Feedback Terminal : |
*Services evaluation with four-button and USB port *In-built speaker, can broadcast the voice, such as "Welcome", "Please comment for service", "Thank you" *With 4 Star Level to show staff work ability&attitude *Statistic report available and can send the data to the server, convenience for administer monitor and checking,and can export to Excel and can print it out |
Benefits include:
• Streamlines your customer flow and service centre operation.
• Reduces congestion and customer confusion.
• Improves the level of service
• Engages waiting customers with integrated digital signage.
• Increases sales by leveraging digital advertising, customer
satisfaction and agent sale-tips.
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